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Aurora Selvaggio
Milford, NJ 08848
www.aurorachristinaphotography.com
Aselvaggio5@gmail.com
Objective:
To work in the field of design, be creative and have fun while doing it.
Education:
New Jersey City University, Jersey City, NJ
Bachelor of Arts in Art, December 2002
Specialization: Photography
GPA: 3.44/4.0 Honors: Dean’s List
Work Experience:
dotphoto/My Photo Album, Ewing, NJ
June 2009– June 2010, Customer Service Manager
- Provide support to customers regarding their orders, photos and accounts.
- Light to medium phones.
- Heavy computer and other office responsibilities including running department.
- Receive and process returns and ship packages as needed.
- Contact different suppliers regarding order status and problems.
- Provide specialized support to our high-end pro photographers.
- Create sale graphics for website homepage.
- Keep online help section up-to-date and write help (faq) articles.
Shaw Creations, Somerset, NJ
February 2007– April 2008, Graphic Designer/Photographer
- Resize, edit, redraw, create, color separate and convert customer logos using Illustrator CS2 to ready images for silkscreen print on umbrellas.
- Create virtual proofs for customers using Photoshop. A virtual proof is taking the customer’s logo and digitally placing it on a photo of the umbrella.
- Photograph umbrellas for use in flyers, catalogs and websites.
- Create flyers and postcards of new products, to be distributed amongst salespeople and customers.
- Packaging and product design.
- Heavy Outlook, Adobe Acrobat, Photoshop CS2/CS3, and Illustrator CS2/CS3 usage. Light to medium phones. Heavy computer work and other office responsibilities, including ordering supplies and running the Art Dept.
- Reorganizing the entire artwork database to make it more efficient and thorough.
Aurora Christina Photography
January 2006 – present, Owner/Photographer
- Digital Photography: Travel to art/crafts shows in NJ and PA and sell my photos: framed, matted, bookmarks, greeting cards, scrapbooks and calendars.
- Order supplies, take photos, edit photos in Photoshop, print photos, mat photos, make greeting cards and bookmarks with my photos.
- Design and continually update my website: www.aurorachristinaphotography.com.
- Pet Photography: Travel to different locations as well as clients homes and photograph their pets and families.
Computer Generated Solutions at Fujifilm, Edison, NJ
November 2005 – January 2007, Email Technical Support Agent
- Provide technical support, through email, to Fujifilm consumers about digital cameras and equipment.
- Research Fujifilm database, as well as the Internet for information.
- Sort emails for each department and if necessary forward to appropriate country.
- Keep daily, accurate counts of emails coming in, answered and logged for billing purposes.
- Answer (using Outlook) and log (in Astea) approximately 150-300 emails per day, depending on day.
Unique Photo, Florham Park, NJ
October 2003 – January 2005, Customer Service Representative
- Respond to customer’s phone, fax and email requests for information, resolve problems, place orders and follow up on orders using Facts software.
- Ensure that customer transactions are processed timely and accurately.
- Data entry and heavy phones.
- General office duties: faxing, filing and photocopying documents.
Jersey City Past and Present, NJCU, Jersey City, NJ
September 2002 – December 2003, Digital Photographer
- Photograph various historical buildings and sites for “Jersey City Past & Present” website.
- Research job sites on the Internet and in books.
- Color correct and prepare photographs using Photoshop 7.0 for website.
- Provide design input.
- Award: Project was selected for the 2004 J. Owen Grundy Award for history by the Jersey City Landmarks Conservancy, Inc.
Kohl’s, South Plainfield, NJ
December 2000 – December 2003, Customer Service/Cash Office
- Cash office: Count money in safe, count sales earnings from previous day and enter totals into computer using Cosa.
- Assist customers with their returns, exchanges, price adjustments, and purchases on the cash register.
- Respond to inquiries and resolve customer problems.
- Provide product information and respond to telephone requests.
- Use the RF gun to check for markdowns, re-ticket merchandise and audits.
- Train new employees.
- Count out registers/register audits, open/close customer service.
- Writing a handbook about Cash Office procedures to be used by new employees.
Interests/Skills:
Reading, writing, Internet research, website development, drawing, scrapbooking, digital photography and retouching using Photoshop. Photography interests include taking all types of photos, but especially nature photography, such as landscapes, gardens and flowers and photographing animals. Current NAPP member. Skills include being a quick learner, detail-oriented, organized, good worker and excellent follow-through.
Computer:
Experienced in Windows, Photoshop, Illustrator, Dreamweaver, Acrobat, CuteFTP, Firefox, Internet Explorer, Outlook and MS Office. Familiar with Excel, Powerpoint, InDesign and Flash.